!Daley Real Estate Property Management believes a well maintained home is the best way to maximize income. We provide prompt response to all maintenance requests.

How is a request for routine maintenance submitted? On Buildium through your tenant portal.

How are emergencies handled? If the emergency is life threatening, dial 911. If other emergencies occur, call our 24 hour emergency number

What is classified as an emergency? Anything that endangers life or poses severe damage risk to the property if not corrected immediately qualifies for emergency service. Items outside of these items will not be handled as emergencies.

What maintenance is a resident responsible for? The tenant is required to keep the property in neat and clean condition and to perform minor repairs, such as replacing light bulbs and other items not requiring a skilled craftsman.

What if the resident wants to paint or perform maintenance work themselves? Any and all work request to be done by a tenant must be submitted in writing and have written consent by !Daley Real Estate Property Management prior to the work being done. This includes work relating to painting, carpeting, landscaping, wallpaper, fixtures and any structural work.

What is the turnaround time for maintenance request? There are many factors that go into each request and we cannot set a firm schedule. However, we typically contact the workman the same day we receive the request. Our goal is typically no more than 3 business days completion. When given permission-to-enter from a tenant, we can generally get the maintenance request completed within 72-hours.